Terms of service

Terms of Service

Overview

This website is operated by Bean Theory. Throughout the site, the terms “we”, “us” and “our” refer to Bean Theory. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country of residence

  • You will not use our products for any illegal or unauthorised purpose

  • You will not transmit any viruses or malicious code

A breach of any of the Terms may result in termination of your access to our services.

Products and Services

We make every effort to display products accurately, including descriptions, pricing and availability.

However:

  • Products may be withdrawn or changed without notice

  • We reserve the right to limit quantities purchased

  • Colours and packaging may vary slightly from images shown

Coffee is a natural product and flavour profiles may vary between harvests and roasting batches.

Pricing and Payment

All prices are shown in GBP (£) and include VAT where applicable.

We reserve the right to:

  • Change prices at any time without notice

  • Refuse or cancel orders where pricing errors occur

Payment must be received in full before orders are dispatched.

Order Acceptance

After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order, including where:

  • Products are unavailable

  • Payment cannot be authorised

  • Fraud or misuse is suspected

If an order is cancelled after payment, a full refund will be issued.

Shipping and Delivery

Delivery times are estimates and not guaranteed.

Bean Theory is not responsible for delays caused by:

  • Postal or courier services

  • Customs or regulatory delays

  • Circumstances outside our control

Risk in goods passes to you upon delivery.

Returns and Refunds

Returns and refunds are governed by our Refunds & Returns Policy, available on this website.

Intellectual Property

All content on this website, including:

  • Logos

  • Branding

  • Images

  • Text

  • Product names

  • Designs

is the property of Bean Theory and may not be reproduced, copied or used without written permission.

Accuracy of Information

We aim to ensure all information on our website is accurate and current. However, we do not guarantee that all content will always be complete, accurate or up to date.

Information is provided for general guidance only and should not be relied upon as the sole basis for decisions.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies or practices of third-party sites.

Use of external websites is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Bean Theory shall not be liable for:

  • Indirect or consequential loss

  • Loss of profits or business opportunities

  • Loss arising from misuse of products

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under UK law.

User Comments and Feedback

If you submit comments, reviews, suggestions or other content, you agree that we may use, edit or publish this content without restriction or compensation.

We reserve the right to remove content that we consider unlawful, offensive or inappropriate.

Privacy

Your submission of personal information is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or replace these Terms of Service at any time. Changes will take effect immediately upon being posted on the website.

Continued use of the website constitutes acceptance of those changes.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Contact Information

Questions about the Terms of Service should be sent to:

Bean Theory
Email: hello@beantheory.co.uk